The Healthy Practice Member Assistance Program is an AAEP-sponsored benefit that offers the support and resources you need to address personal or work-related challenges and concerns. It’s confidential and free to you and your household family members. Two types of services are provided: counseling and consultation sessions and online resources. Currently services are only available to DVM and student members in the United States and Canada due to available service providers.

Accessing Services:

Call 800-633-3353 to speak to a qualified clinician, 24 hours a day, 7 days a week. No password or special access information is required to utilize this service.

To access online resources, visit * Click on My Portal Login * Select Work-Life option * Enter Username: aaep & Password: guest

Download MYgroup App:

You can also conveniently access services through the MYgroup app, available for download in the Apple and Google Play stores. The login credentials are the same as they are for the website.

Assessment and Counseling:

Reasons to use the member assistance program include relationship difficulties, depression or anxiety, stress, grief and loss, parenting concerns, and alcohol and drug abuse and addiction. The program provides short-term, solution-focused therapy.

When an AAEP member or family member calls, you will be offered face-to-face, telephonic, or virtual counseling sessions in which a thorough assessment can be conducted by a licensed, experienced clinician in your area. AAEP members and immediate family can utilize the Member Assistance Program for an unlimited number of issues per year, with up to three counseling sessions offered per issue. There is no cost to you.

Legal Services Include:

Free telephonic legal advice

  • Free 30-minute appointment for legal consultation with a local attorney
  • In most cases, 25% discount on ongoing legal services
  • Legal forms available to download on, such as wills, requests for death certificates, etc.

Please note: Legal services through this program do not cover disputes or actions involving the member’s employer or issues related to business.

Financial Services Include:

  • Free financial counseling appointments
  • Issues addressed include bankruptcy, buying a home, loan repayment, and retirement planning.
  • 40 financial calculators available online at

Online Services Include:

  • 7 content divisions: Parenting, Aging, Balancing, Thriving, Living, Working, and International
  • Monthly online seminars with certificates of completion
  • Over 100 streaming audio files and 100 video files covering a range of health topics.
  • Savings Center and Relocation Center

Contact the AAEP office at 800.443.0177 or 859.233.0147 if you have questions about the benefits provided or how to access services.