How do I log into the AAEP website for the first time?
Visit aaep.org and select “Member Login” at the top of site home page. Your login credentials will be the email address and password you created when you completed the AAEP membership application online.
How do I reset my username or password?
If you have forgotten your username (the email you have on file with the AAEP) or your password, click on the “Forgot username | Forgot password option on the AAEP login page. You will then be prompted to request a link to reset either username or password.
An email will be sent from info@aaep.org to the address you have on file with further instructions. If you do not see the email, please check your spam or junk folder. Your new password must contain at least seven characters with at least one numeric character and at least one alphabetic character.
Where do I update my contact information?
Login to the website with your username and password and then click the orange button called My Membership located at the top of the site’s home page. You will be taken to a web page called My Membership which provides links to key member process and benefits. Select “Update Your Contact Information” to make changes to address, email, phone number and more.
Who do I contact for assistance if I can't find what I'm looking for on the website?
If you need assistance with a site search, please contact Megan Gray, member concierge, at mgray@aaep.org or call the AAEP office at (859) 233-0147.
What are the AAEP's hours of operation?
The AAEP is open to serve members Monday – Friday, 8:30 a.m. – 5 p.m. ET. If you need assistance after normal business hours, please leave a voice message for staff by calling (859) 233-0147 or emailing the general email account at office@aaep.org.
