Data and staff feedback on overnight coverage led to a new policy—and less burnout—at Fredericksburg Equine in Texas, which stopped seeing patients between 9:00 p.m. and 6:00 a.m. During these hours, the practice offers VetTriage veterinary telemedicine services through which an online veterinarian can help a client determine if their horse needs to be seen and, if so, can recommend several referral centers.
Click the Download Resource button to read their success story.
Resource Type
- Document
Topic
- Practice Culture
- Practice Management
- Sustainability
Publish Date
January 1, 2023
Related Resources
Equine Practice Core Values and Mission Statement Toolkit
This content is an exclusive benefit for AAEP members. If you’re a…
Breaking Free from Perfectionism
This content is an exclusive benefit for AAEP members. If you’re a…
Attract & Retain Practice Employees with Non-Salary Benefits
This content is an exclusive benefit for AAEP members. If you’re a…