Data and staff feedback on overnight coverage led to a new policy—and less burnout—at Fredericksburg Equine in Texas, which stopped seeing patients between 9:00 p.m. and 6:00 a.m. During these hours, the practice offers VetTriage veterinary telemedicine services through which an online veterinarian can help a client determine if their horse needs to be seen and, if so, can recommend several referral centers.
Click the Download Resource button to read their success story.
Resource Type
- Document
Topic
- Practice Culture
- Practice Management
- Sustainability
Publish Date
January 1, 2023
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